Can't access TCP/IPv4 properties on PPTP VPN connection

June 2024 · 4 minute read
TCP IPv4 properties PPTP VPN

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  • Windows 10 may be a great operating system overall, but it also has its fair share of flaws.

    Reportedly, some users can’t access TCP/IPv4 properties on a PPTP VPN connection.

    Although this issue is not exactly common nowadays and is specific to older versions of Windows 10, it can still happen.

    With that in mind, let’s see how we can restore the functionality of the TCP/IPv4 properties button with minimum hassle.

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    How to fix TCP/IPv4 properties button disabled

    Microsoft is aware of most major problems on Windows 10, and its development team is constantly working on fixes.

    If you encounter the TCP/IPv4 properties button disabled issue, make sure you download and install the latest updates for Windows 10.

    As with many other issues, installing the latest updates usually fixes this problem.

    Thus, you can use Windows 10’s built-in Check for Updates tool to see if there’s any update available and apply it quickly.

    All your VPN connection settings are stored in a certain file on your Windows 10 PC, called rasphone.pbk.

    In order to fix the TCP/IPv4 properties button disabled problem, you can edit the file mentioned above.

    Here’s how you can do that:

  • Press Windows Key + R, type %appdata%, and press Enter
    tcp-ipv4-properties-pptp-vpn-appdata-run
  • Navigate to the following path:
    • \Microsoft\Network\Connections\Pbk
  • Locate rasphone.pbk and right-click it
  • Open it with any text editor
  • Edit the IpDnsAddress and IpDns2Address values
  • Change the IpPrioritizeRemote=1 value to 0
  • If this seems a bit complicated, you can also create a rasphone.pbk file on another PC and transfer it to your computer.

    Just create a VPN connection as you normally would on a different system and replace the rasphone.pbk file on your Windows 10 PC.

    If none of the steps we’ve described above doesn’t seem to work, you can try creating a new VPN connection.

    This doesn’t mean that you need to give up on using a PPTP VPN connection.

    Just create a new one using the same credentials as your old VPN connection, and remove the previous, broken one.

    After doing so, try accessing the TCP/IPv4 properties button on the new connection to check if everything is alright.

    Reportedly, this method only works for VPN connections that don’t allow other people to use it.

    Want to learn more about split tunneling? Check out our comprehensive guide on enabling it on Windows 10.

    If your connection is configured in another manner, you might have to delete it and create one that meets the requirement described above.

    Otherwise, you won’t be able to fix the TCP/IPv4 properties button not displayed by using the PowerShell method.

    Conclusion

    To wrap things up, if you can’t access TCP/IPv4 properties on a VPN connection on Windows 10, there are a few things you could do about it.

    First and foremost, we advise you to download the latest updates, as it may be the best way to solve the issue.

    If you notice that applying the latest Windows 10 updates didn’t work, make sure to try any or all of our remaining suggestions.

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