Origin friend request not working? 8 tested solutions

June 2024 · 5 minute read
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Origin is Electronic Arts’ online gaming platform where users can download and play games.

The gaming platform also allows its users to find friends, interact and play games together.

However, many users reported encountering an issue when trying to add friends on Origin.

Upon sending a friend request to the desired user, no error message is shown. The friend request seems to go through normally.

The problem is that the receiver does not get the friend request.

This issue seems to be caused by problems related to app permissions, internet connection issues, certain app errors and others.

In order to fix this problem, we managed to come up with a series of fixes that we’ll list below.

What to do if you can’t add friends on Origin

  • Run Origin as administrator
  • Turn Windows Firewall Defender off
  • Disable your antivirus
  • Check your internet connection
  • Re log on to your account
  • Clear the cache
  • Log in as invisible
  • Reinstall Origin
  • 1. Run as administrator

    Make sure to always run Origin as administrator.

    Allowing the app to run as administrator enables it to make system changes, therefore being granted privileged access.

    In order to run Origin as administrator, simply right click the app and select Run as administrator.

    2. Turn Windows Firewall Defender off

    Windows Firewall Defender could be blocking permission for Origin to send/receive friend requests.

    To turn off the firewall follow these steps:

    3. Disable your antivirus

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    In some cases, your antivirus could be blocking Origin’s access.

    4. Check your internet connection

    Making sure that you have a fast and reliable internet connection is important, as a slow connection could stop Origin from performing certain actions.

    — RELATED: Internet connection is limited in Windows 10/11

    5. Relog on to your account

    Some users fixed this issue by attempting to log out of their account using every Origin platform, then logging back in.

    Follow these steps:

    6. Clear the cache

    Storing too much data into the Origin app could cause certain issues and even stop the app from working properly.

    In order to clear the Origin cache, follow these steps:

    7. Log in as an invisible user

    Another solution that fixed the issue for many users is logging in on invisible mode.

    8. Reinstall Origin

    If none of these solutions worked for you, then you should eventually try reinstalling Origin.

    Your Origin app could be damaged, therefore you could experience different issues.

    Uninstall Origin through the Control Panel, then perform a new install by downloading the setup from the official EA website.

    We hope that at least one of our solutions helped you to fix this Origin error.

    If you found this article helpful, leave a comment in the comment section below.

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