- The gathering required information error from the Windows Installer prevents you from uninstalling programs with the MSI Windows Installer.
- Start by updating your Windows 10 build version as it will also solve the Installer issue.
- You can also use a dedicated tool to uninstall the software in Safe Mode.
- Reregister the Windows Installer Service to fix the gathering required information stuck issue.

XINSTALL BY CLICKING THE DOWNLOAD FILE
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Some users have said that they can’t uninstall programs with the MSI Windows Installer as it gets stuck while gathering the required information.
That error can arise for one specific program or numerous software. These are a few of the potential resolutions that might fix the Gathering required information error for some users.
Some users have confirmed that they’ve fixed the gathering required information error by updating Windows 10 to the latest build version.
Users have also said that they uninstalled software that the gathering required information error arises for with SafeMSI, which enables users to utilize the Windows Installer service within Safe Mode.
How can I fix Windows installer if it gets stuck?
1. Update the Windows 10 build version

2. Uninstall software in Safe Mode with SafeMSI

3. Check out Repair MSI
Repair MSI is a utility that can fix numerous Windows Installer (MSI) errors. So, that software might come in handy for resolving the gathering required information error. Click Download Now on its Softpedia page to save the Repair MSI archive to a folder.
Users can click the RepairMSIWindowsInstaller.exe file to open the window in the snapshot directly below. Then press the Start button to fix MSI.

4. Reregister the Windows Installer Service
%windir%\system32\msiexec.exe /unregister%windir%\system32\msiexec.exe /regserver
%windir%\syswow64\msiexec.exe /unregister

%windir%\syswow64\msiexec.exe /regserver
We hope that our solutions solved the gathering required information error with the Windows Installer. If you have any further suggestions don’t hesitate to write them in our comments section below.
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